Dealing with customers gets frustrating at times. They get worse when we are in a bad mood it seems. If only we could do business without dealing with those pesky customers.
Surprised to hear this from me? We all have times when we feel like we don’t want to see another customer. We want to stay in bed with the covers pulled up over our heads. We want to hide behind the counter or not get out of the car. We don’t even want to see another person. Yes, other people feel the same way. It’s not just you. That should be the first step to feeling better. You are not alone.
The difference is that the best people realize it and find a way to deal with it quickly and get back to what has made them successful. I try to remember a customer that I made happy. Look at pictures of my kids. Listen to one or two favorite songs. Head to the gym for an hour
Don’t have a pity party feeling sorry for yourself. Don’t bring others down. Your business will suffer. Misery loves company. No one can motivate you, but you.
Long time friend and colleague Bruce Welker sent me a good quote to wrap this one up, “Optimism and Pessimism are just attitudes…not realities.”